CAREERS

Fortress is committed to providing an atmosphere that encourages employees to learn, innovate and contribute to the impact that Fortress is making in the wireless security market.

If you are interested in any of the available positions, send in your resume with the job description or number:

• By Email: hr@fortresstech.com - Attn: Human Resources
• By Fax: 813-288-7389 - Attn: Human Resources
• Principals Only

Positions available in the following departments:

• Sales & Business Development
• Product Development & Engineering
• Systems Engineers & Professional Services
• Quality Assurance
• Marketing & Product Management
• Customer Support & General Administration

Fortress offers competitive salaries and a comprehensive benefits package including:

• All Major Holidays
• Paid Time Off
• Long-Term Disability, Life and AD&D Insurance
• Health, Dental, and Pharmacy Plan
• 401(k) Savings Plan with Company Contribution
• Foosball and Pool Tables

Sales & Business Development

Director Federal Government Business Development

Responsible to identify, recruit and manage Strategic Alliances and partner relationships that materially drive Fortress' access to target markets, ability to integrate solutions into major programs, and drive global adoption of our offerings. Responsible to drive strategic OEM/Technology partnerships, leveraging Fortress core technologies and solutions for integration into communications and security platforms, packages and products. Develop and implement business development initiatives that are consistent with the company's overall strategy. Primary responsibility is to ensure major program wins, develop major channel partner relationships, while facilitating implementation through Fortress' field sales team. The compensation package for such experience is commensurate.

Responsibilities:

• Responsible for business development efforts that identify major programs within the federal government and manage Company efforts to secure a position within those opportunities as well as identifying appropriate channel partners to complete the implementation of such programs.
• Establish and execute multi-year strategic partner plans with critical market capture goals, program based objectives, design-in targets and preferred relationship status.
• Manage multiple business initiatives while tracking and ensuring success with proper execution
• Manage complex contract negotiation and work with legal counsel as required.
• Identify potential deals/programs and develop the tactics and teams needed to bring them to fruition
• Work in conjunction with Fortress' Federal Sales Team to increase the number of government field locations purchasing and deploying Fortress solutions.
• Establish and maintain relationships with strategic "go-to" channel partner's account executives and pre-sale system engineers to increase Fortress' mindshare and revenue

Requirements:

• 5 years plus of business development with marketing, and/or sales experience.
• A solid understanding of Company's market: products, players, technologies, and a rolodex of contacts in related markets.
• Experience in promoting IT solutions to Government agencies, with a strong success record
• Successful business development experience selling IT or IT services into IT or security focused Government customer and channel partners on behalf of a distributor or manufacturers.
• Motivated, self-starter with a proven record for achieving/overachieving and working in a team environment with outside Field Account Executives and channel partners
• Experience in maintaining strong relationships and effective communication with government customers and channel partners at mid and upper levels
• Strong analytical, process, problem solving and organizational abilities

Sales Director Federal Government

Responsible for certain federal government segments by promoting and selling Fortress products to the agencies in conjunction with appropriate system integrator partners. Performance will be measured by the number of individual opportunities closed, maturity and growth of the territory and gross revenue generated. Success is measured by revenue, customer satisfaction and partner satisfaction. The compensation package for such experience is commensurate.

Responsibilities:

• Responsible to establish and drive the strategic and tactical sales strategy for assigned federal market segment.
• Responsible to identify and build multi-year strategy for growth and capture of large programs, multi-year/multi-site enterprise deployments and targeted solutions.
• Determine aggressive sales strategy to penetrate and integrate core Fortress capabilities into large IDIQ contracts, Programs of Record, and major initiatives. Ensure that company's solutions are designed-in to these solutions for future rollout.
• Work in conjunction with Fortress' Federal Sales Team to increase the number of government field locations purchasing and deploying Fortress solutions.
• Follow-up and qualify government leads received from trade shows, web seminars, advertising, press releases, web inquiries, telephone and email requests.
• Establish and maintain relationships with strategic "go-to" channel partner's account executives and pre-sale system engineers to increase Fortress' mindshare and revenue
• Work with Federal Sales Team to provide quotes for maintenance/support and small sales opportunities
• Assume responsibility for generating revenue by "farming" the Federal sales opportunities created by the "hunting" activities and standardizations secured by the Federal Sales Team

Requirements:

• 5 years plus experience in selling IT solutions to Government agencies, with a strong success record
• Successful selling experience selling IT or IT services into IT or security focused Government customer and channel partners on behalf of a distributor or manufacturers.
• Motivated, self-starter with a proven record for achieving/overachieving quota and working in a team environment with outside Field Account Executives or Major Account representatives.
• Experience in maintaining strong relationships and effective communication with government customers and channel partners at mid and upper levels of field based management

Product Development & Engineering

Senior Principal Software Engineer (Project Lead)

Technical project lead responsible for leading a team of experienced software engineers delivering advanced security and wireless networking products. This is a HIGHLY technical position, candidate will be expected to be involved in the complete architecture and design of complex solutions.

Requirements:

• BSEE/BSCE/BSCS or equivalent with 10 years software development experience
• Successful record of delivering multiple major product releases
• Strong experience with Embedded real-time systems
• Experience with embedded software, systems architecture and design.
• Champion of the software development process, set major development objectives, tracking progress, set technical direction and day-to-day priorities
• Responsible and accountable for the activities, performance and timely delivery of production software
• Must be a top-notch active coder with experience developing networking software in C/C++ in Linux and MIPS environment.
• Experience with Embedded networking protocols and applications development
• Experience with network processor, networking ASICs and MIPS processors
• Experience debugging complex problems using standard tools and test equipment
• Excellent communication and presentation skills
• Strong pluses: Experience in developing software/embedded systems for IPSec/VPN, Firewall, ACL, MESH, Wi-Fi and WiMAX based products

Location: Westford, MA

Senior Software Engineer

Talented and high energy individual contributor working with experienced SW engineers to develop complex features for the advanced security and wireless equipment.

Requirements:

• BSEE/BSCE/BSCS or equivalent with 5-7 years software development experience
• Proven record of delivering at least one complex networking functionality
• Experience with Embedded real-time systems
• Must be an excellent coder with experience developing networking software in C/C++ in Linux and MIPS environment.
• Experience developing BSP, Linux drivers and kernel
• Experience with networking protocols and applications
• Experience with network processor, networking ASICs and MIPS processors
• Strong pluses: Experience developing software/embedded systems for IPSec/VPN, Firewall, IDS, ACL MESH, Wi-Fi and WiMAX based products.

Locations: Tampa, FL and Westford, MA

Systems Engineers & Professional Services

Network Systems Engineer – Professional Services

Responsible for providing expertise on the Fortress product line; including FC-X Security Controllers, Secure Wireless Access Bridges, management software, and Secure Clients. In addition, the candidate must be an 802.11 subject matter expert and be well versed in networking and security. The ideal candidate will have an exceptional technical background and extensive experience in complex, heterogeneous networking environments.

Responsibilities:

• Complex engineering and/or analytical tasks and activities associated with the radio frequency spectrum and indoor/outdoor 802.11 based networks (such as, but not limited to, network design, engineering, implementation, troubleshooting and gap analysis)
• Integrate and configure Fortress Security Controllers and Secure Clients (Secure Client Bridge, Win32 Secure Clients, and handheld clients) into existing wired and wireless network infrastructure
• Support and provide knowledge transfer to customers, internal Fortress employees, and channel partners
• Assist Sales Engineers and Account Managers with the customer as needed to provide product and networking expertise
• Advise sales and sales management on customer requirements, Fortress equipment configurations, and structure of service offerings and technology issues that aid in the sale of services and products to Fortress customers

Requirements:

• Strong knowledge of 802.11 wireless protocols and standards (802.11a, 802.11b/g, 802.11h, 802.11i)
• Thorough understanding of indoor and outdoor site survey methodologies, applications (manual and predictive tools), and reporting
• Experience performing outdoor site assessments including antenna selection, determining mounting, cabling, and lightning protection requirements, and understanding RF link budgets
• Working knowledge of Cisco Catalyst switches (up to and including the 6500 series) and layer 2 technologies such as Spanning Tree, VLANs, and 802.1Q trunking
• Thorough understanding of TCP/IP and Ethernet, including routing and bridging, subnets, firewalls and VPNs, ports and protocols, the OSI model, media types and troubleshooting
• Practical experience with network security methodologies and authentication technology
• Strong working knowledge installing, configuring, and supporting 3rd party wireless LAN hardware products including, but not limited to, wireless controllers, wireless access points, and wireless client hardware from various vendors (i.e. Cisco, Nortel, Aruba)
• Prepare, maintain, and enhance technical documentation. Must be proficient with Microsoft Office applications
• Excellent project management, project scoping and requirements gathering, troubleshooting, and customer management skills required
• Independent self-starter and effective team player requiring minimal supervision
• Requires strong interpersonal skills; good written and verbal communication necessary to effectively interact with all levels of internal staff and external customers
• Must be able to travel at least 80% of time
• Ability and flexibility to travel, occasionally on short notice, and occasionally for medium-length stays (1-2 weeks). Very seldom will travel be on less than 3 days notice or longer than 1 week in duration.
• Well recognized industry certifications such as CCNA and CCNP are a plus; CWNP certifications preferred (Must be able to obtain a minimum of CWNA within 6 months of hire date)
• Prior military or DoD experience a plus

Location: Tampa, FL

Network Security Engineer (SE)

The Network Sales Engineer (SE) position is a multi-faceted role, demanding a variety of skill sets. The SE must be able to comfortably and effectively work with not only hardware and networking technologies, but customers, potential customers, and co-workers as well. A blend of both technical and interpersonal skills is necessary. The SE should present confidence and competence in the performance of their responsibilities.

Responsibilities:

• Accompany sales representatives on sales calls to explain and demonstrate the products and technology.
• Consult with potential and existing clients on proper product selection and placement in order to achieve the client's goals; act as technical liaison to the purchase and installation process.
• Author proposals and engineering diagrams of proposed installations in conjunction with the above.
• Participate in trade shows, seminars, and related activities.
• Provide second/third level technical support to augment existing Fortress technical support personnel.
• Act as a primary technical point of contact for key clients.
• Perform on-site and remote service for key clients as required.
• Interact with Development personnel.
• Provide information regarding errors/bugs discovered in the product.
• Suggest improvements and new features to the product line from a customer's perspective.
• Act as a technical liaison between clients and Development.
• Review technical documents and provide input regarding same.
• Interact with VARs, providing training and technical support as required.

Requirements:

• Thorough understanding of TCP/IP and Ethernet, including: routing and bridging, subnets, firewalls and VPNs, ports and protocols, ARP, WLAN technologies, the OSI model, media types and troubleshooting.
• Thorough knowledge of Network Operating Systems, including: Windows NT, 95, 98, Linux/Unix; with ability to install, network and perform administrative tasks.
• Thorough knowledge of Intel-based hardware, including: motherboards, memory, CPU types, and ability to build a PC from raw parts.
• Working knowledge of serial port communications.
• Ability to work under pressure at a client's site or elsewhere while maintaining professionalism.
• Ability to clearly and concisely articulate concepts of Fortress products and technology to audiences of varying technical levels, often at the same time.
• Ability and flexibility to travel, occasionally on short notice, and occasionally for medium-length stays (1-2 weeks). Very seldom will travel be on less than 3 days notice or longer than 1 week.
• Positive, "can-do" and "let's make this work" attitude.
• Exceptional troubleshooting and logic skills.
• Ability to work closely with Development and Sales personnel.

Location: Tampa, FL

Quality Assurance

Quality Assurance Engineer

The QA Engineer will be responsible for developing and implementing the QA methodology at Fortress Technologies, Inc. This will include working with the development team from the product functions specification to the first customer ship.

Responsibilities:

• QA project startup and planning
• Test plan writing
• Test design and specification development
• QA department startup
• Test automation planning
• Automated test development
• Custom template design for test plans, test designs, and test cases
• QA process and software lifecycle improvement
• Documentation of QA and software test process Black box test case development
• Test execution and maintenance
• Bug reporting and management
• Be familiar with the software development process. Be able to maintain enthusiasm of their team and promote a positive atmosphere, despite what is a somewhat 'negative' process (e.g., looking for or preventing problems)
• Be able to promote teamwork to increase productivity
• Be able to promote cooperation between development and QA
• Have the ability to withstand pressures and say "no" to other managers when quality is insufficient or QA processes are not being adhered to
• Be able to communicate with technical and non-technical people, engineers, managers, and customers
• Set schedule estimates, timelines, milestones
• Test environment setup and configuration units

Requirements:

• Strong TCP/IP Troubleshooting
• Domain Methodology
• PC Hardware
• LAN/WAN
• Routers/Switch
• OS Sever experience with NT, 2K, and 2003
• OS WorkStation experience with 98SE, NT, 2K, and XP
• Good writing and oral skills
• Able to work independently or with a team
• Linux, Mac, SQL, Oracle, Sun Solaris experience
• Associate of Science in Computer Technology or equivalent is a plus
• Bachelors of Science Degree in Compute Technology or equivalent is a major plus

Requirements that would be a plus:

• Protocol Analyzer
• Ability to develop new QA test tools (Developer by trade, tester by desire)
• Web Master
• Security Protocols
• Wireless Administrator
• CA

Location: Tampa, FL

Software Quality Assurance Manager

The SQA Manager will be responsible for the day-to-day software quality assurance activities in the company. This person must have experience in establishing and managing a SQA methodology within a small to medium sized company, supervising SQA personnel and performing SQA duties when needed. This person will establish project metrics and report the findings to senior management.

Responsibilities:

• First line managing of the SQA Group
• Working with engineering and services to administrate the SQA program
• Develop SQA metrics for each project
• Manage the bug reporting system
• Develop Test Plans
• Develop Test Cases
• Performing test procedures
• Meeting with senior management to report on the company-wide quality process

Requirements:

• Eight plus years high technology experience
• Four plus years of high technology SQA testing Experience
• Two plus years of SQA Management Experience
• Strong knowledge of IP network
• Hands on IP network experience
• Bachelors Degree in Computer Engineering or equivalent is a major plus

Location: Tampa, FL

Marketing & Product Management

Vice President Marketing & Corporate Development

The VP Marketing & Corporate Development is a member of the Company's executive team. He/she is responsible for providing executive leadership, strategic insight and direction to the company's overall go to market strategy. Responsible for leading the growth and expansion strategy for Fortress through the creation and execution of strategic marketing, sales, and partnering plans. This person will help to drive the Company's strategic marketing and sales plan to support overall corporate objectives, focusing on market identification, solutions value, partner strategy, and execution to these objectives. Fortress is looking for a seasoned executive to hit the ground running. The compensation package for such experience is commensurate.

Responsibilities:

• Responsible to develop and implement the Company's corporate development and marketing strategies to expand Fortress' leadership position in security and secure wireless communications.
• Build and manage a Business Development team chartered to identify, recruit, and nurture strategic partnerships and alliances - primary focus identifying large appropriate federal programs and potential partners to fulfill requirements and ensure success
• Focus on establishing strategic OEM/Technology partnerships to deliver Fortress solutions and technologies to market
• Spearhead business development initiatives that are consistent with the Company's overall strategy
• Responsible to build and lead a marketing organization that is chartered to drive market strategy, market research, marketing communications & PR and product marketing initiatives.
• Development of Strategic Partners Plan that facilitate the channel delivery of Fortress products & services
• Ensure proper transition of partnering efforts to sales personnel and coordination of all major projects and programs with sales organization
• Responsible for developing strategic and tactical marketing plans
• Responsible for competitive analysis, strategies & tactics
• Conduct & analyze market research to secure opportunities for the Fortress product set
• Determine market needs and generate product requirements for development - working closely with development engineering as to appropriate development roadmap
• Ensure a consistent messaging campaign, provide all appropriate sales collateral and complete regular training for all sales personnel

Requirements:

• 10 years plus of business development, marketing, and/or sales experience
• 5+ years at an executive level marketing position
• A minimum of 15 years experience in the federal marketplace
• Prior high-tech experience and reasonable technology understanding within the communications industry
• A solid understanding of Company's market: products, players, technologies ( wireless communications), and a solid contact database
• Significant partnering experience with large federal system integrators
• Ability to initiate contact and negotiate appropriate large partner relationships and alliances
• Strong leadership experience in establishing, maturing, and managing corporate development, marketing and/or sales teams in a fast paced start-up environment.
• Prior success in developing partner channels
• Strong contacts and experience within the federal DoD and other federal agencies a plus
• Previous experience managing product marketing and communications
  

Customer Support & General Administration

Customer Support Manager - Technical

Responsible for providing product expertise and technical knowledge for resolution of customer issues on Fortress product lines. Management of Customer Service Support team. Provides direct customer support and consultation. Ensure knowledge base information reporting to management of performance and status of support incidents. The compensation package for such experience is commensurate.

Responsibilities:

• Implement customer support systems, standards, and reporting to ensure exceptional delivery of support services and high customer satisfaction levels
• Management of customer services support team and cross functional interactions
• Manage the deployment, maintenance status, support history, upgrade levels and tracking of all customer owned Fortress products
• Assist in timely troubleshooting, escalation and resolution of difficult customer problems
• Develop Customer Support knowledge base and repository to assist customers in problem resolution without direct assistance
• Assists sales representatives with customer calls as needed to provide product expertise
• Supports the structuring and completion of service transactions that utilize internal and external consulting resources
• Provides debriefing on technical issues and opportunities presented during support calls
• Provides management, executive and technical level oral and written presentations of results along with recommendations arising from activities
• Builds and maintains technical and market knowledge of product area

Requirements:

• 10 years minimum experience in a technical environment, with minimum of 5 years as supervisor or management role.
• Knowledge of software installation, networking, and WLAN environments
• Practical experience with network security methodologies and authentication technology
• Some Engineering which includes integration testing and troubleshooting
• Ability to implement software packages and updates, coordinating tasks with technical staff
• Excellent project management skills
• Strong track record of accomplishments and results
• The ability to understand customer needs and resolve them efficiently
• Independent self-starter, effective team player and creative problem solving skills to help the organization achieve its objectives
• Requires strong interpersonal skills, good written and verbal communication
  

Location: Tampa, FL